1.Keep Accountability and Trust at the Center:

Living this principle means that we foster a culture of mutual responsibility and unwavering faith in each other. At Periti, being accountable means taking responsibility for ourselves and one another. To do so requires empathy—an effort to genuinely understand our colleagues and clients' perspectives, even when it is difficult. Empathy goes beyond sympathy; it is striving to connect with their thoughts and emotions to build stronger, authentic relationships. It  can require vulnerability or stepping outside ourselves, and is fundamental to developing trust. And it can be hard.  With colleagues, we set clear expectations, have open communication, value individual talents, trust one another to make decisions, and willingly support each other's successes and learn from our failures. With clients, we are transparent, dependable, and deliver on our promises. We are upfront and honest in our communication about project timelines, potential challenges, and our capabilities. As individuals, we engage in self-reflection, consistently striving to earn and maintain trust. Accountability without trust is oppressive; trust without accountability is reckless. The two must coexist—and empathy helps us bridge the gap between the two.

2. Partnerships Really Matter: We are committed to delivering best-in-class solutions to ensure flawless execution that meet our customers’ complex needs.  Sometimes that means bringing in partners who have specific knowledge and experience.  With colleagues, we actively listen, leverage each other's expertise, constructively provide feedback, and work together to achieve shared client goals. There are no silos. We view our clients as partners and strive to build long-term relationships based on mutual respect, understanding, and a commitment to their success.  As individuals, we actively seek out collaborative opportunities, build strong networks, and foster a sense of community. Success is not a solo journey; it’s built through strong, mutually beneficial partnerships.

3. Have a Bias for Action & Reward Effort: At Periti, we value decisive action and celebrate hard work. With colleagues, we encourage taking initiative, reward effort and results, and provide support for those willing to take risks. With clients, we deliver prompt responses, solve problems efficiently, and employ a proactive approach to meeting their needs. As individuals, we actively embrace challenges and relentlessly pursue goals. We don't wait for perfect conditions; we take action and learn along the way.

4. Excellence is to be Expected Because “Nothing is Fun Unless You’re Really Good at It”:  At Periti, we strive for exceptionality in everything we do because we understand that achieving not just competency, but excellence, brings joy to both us as the practitioners and to clients through the results we help them achieve.. With colleagues, we set high standards, aim to continuously improve our skills and celebrate achievements. With clients, we deliver exceptional results, and exceed expectations.. Personally, we demonstrate a commitment to continuous learning, a passion for what we do, and a drive to always improve. It is the pursuit of mastery that fuels our passion and drives our success and client satisfaction.  

5. Learning is our “Why”: Continuous learning is not just about developing new skills; it's about understanding each other. With colleagues, we foster open communication, share knowledge, collaborate on new ideas, and create growth opportunities for ourselves, our company, and our clients. With clients, it means having curiosity and taking the time to understand their businesses, learn their perspectives, and tailor our approach and resources to their specific needs. It also means staying abreast of industry trends, sharing knowledge, offering creative solutions, and constantly striving to exceed expectations. Personally, it means dedicating time to professional and self-development, actively seeking out learning opportunities, embracing new challenges, and striving to gain a deeper understanding of the world around us, including those we work with. Knowledge, both professional and personal, is the cornerstone of our growth and essential to developing deeper connections.