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Why Periti

Customer-Outcomes driven

Our focus is on ensuring that your systems, platforms and processes support you in doing business how you want to serve your customers.arrow

HubSpot Centric

Having deep expertise in HubSpot and other core business systems enables us to integrating and customize your tech stack seamlessly..arrow

 

Transform Your Service & Support with Service Hub + Aircall

Discover how to unify customer service, sales, and telephony into one seamless experience with HubSpot Service Hub and Aircall.

 

Activate your 1 Month Free Service Hub Trial NOW
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The Combined Power: HubSpot Service Hub + Aircall 

 
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1. 360° Customer View & Contextual Conversations

Benefit: Every customer interaction (calls, tickets, chats, emails) is logged in one place — the HubSpot contact timeline.

Value: Agents see the full history instantly, respond smarter, and avoid repeating questions like "Have we spoken before?"

2. Seamless Ticketing + Calling Workflow

Benefit: Aircall calls automatically create or update tickets in HubSpot, and link to the right contact/deal.

Value: No need for manual logging → faster resolution, better SLA tracking, and fewer things falling through the cracks.

 3. Improved Productivity & Speed 

Benefit: Aircall lets agents call from directly inside HubSpot, with click-to-call and call logging.

Value: Agents save time and reduce errors by not switching between tools. It also improves call handling speed and accuracy.

4. Advanced Reporting & Insights

Benefit: Call data (from Aircall) + ticket data (from HubSpot) = powerful dashboards.

Value: Understand agent performance, call volumes, common issues — and make data-driven decisions to optimize service.
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Added Benefits Like..

 

✅  Advanced Reporting and Insights 

✅ Automations and Workflows 

✅ Omni- Channel Support

✅ Better Customer Experience 
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Power Up with AI on Aircall & HubSpot

 
Unlock the full potential of your customer conversations with AI-powered insights. With Aircall and HubSpot integrated, your teams get:

 

✅ Real-time transcription & call summaries

✅ Smart sentiment analysis for every interaction

✅ Automated task creation & follow-ups

✅ Data-driven coaching insights for managers

✅ Executive-level reporting with AI dashboards

The Downsides of “No System” or “Standalone Tools”

 

No System

  • Missed conversations
  • No data on performance
  • No visibility into customer history
  • Hard to scale support
 

Standalone Tools

  • Agents switch between apps
  • No shared data
  • Manual data entry
  • Hard to report holistically
  • Disconnected customer experience